Privacy Policy

One Community Ely CIC is a community interest company (Company Number 15485840) based in Ely, Cardiff, Wales. We are the data controller for personal information collected through this website.

We collect information you provide through our forms — such as your name, email, telephone number, postcode, and the content of your enquiry or submission. We only collect information that is genuinely necessary for the purpose you are contacting us for.

We use your information to respond to enquiries, process volunteer and partnership applications, manage event submissions, send requested newsletters and updates, and improve our services. We do not use your data for marketing without your consent.

We process personal data on the basis of your consent, to take steps at your request before entering a contract (such as volunteering), and for our legitimate interests in delivering community services. You can withdraw consent at any time.

We do not sell your data. We may share it with trusted partners and service providers where necessary to deliver our services, and only where they protect it to the same standard. Data is stored securely and retained only as long as necessary.

You have rights to access, correct, delete or restrict your data, and to object to or withdraw from processing. To exercise any of these rights, contact us at director@ocecic.com.

We do not knowingly collect personal information about children without appropriate consent. Information about children or vulnerable people is never publicly displayed without appropriate permissions and safeguards.